Mission orders everywhere
Each agency sends requests its own way: voice notes, screenshots, emails or late calls. The dispatcher copies everything by hand and sooner or later a mission is forgotten.
Tourist transport
Tourist transport software to plan your fleet and drivers
Minibuses, 4x4s, coaches and drivers: your business depends on an accurate, current schedule. Siyaha Pro centralises missions from your agency clients, assigns vehicles and drivers and keeps a record of every service right through to the invoice.
What makes life hard for a tourist transport company
Double assignments
The same minibus is promised to two agencies on the same morning, or a driver back late from Merzouga is scheduled for a dawn airport run. The problem shows up in the car park.
Disruptions that are hard to absorb
A delayed flight, a broken down vehicle or a sick driver forces a full reshuffle. Without an overview, every change triggers a string of calls and fresh mistakes.
Services never invoiced
A last minute transfer, airport waiting time or an unplanned detour goes unrecorded. At month end, the statement sent to the agency client is incomplete.
The life of a tourist transport mission
- 1Receive the request
The agency client's request is entered with service type, times, flight number, passenger count, luggage and pick up points.
- 2Plan and assign
The dispatcher picks a suitable vehicle and an available driver while seeing the day's schedule, long missions under way and vehicles out of service.
- 3Brief the driver
The driver has a mission sheet with times, addresses, group name, on site contact and special instructions such as a child seat or a welcome sign.
- 4Run and update
The mission moves from planned to in progress to completed. Changes such as a delay, an extra passenger or waiting time are logged in the mission as they happen.
- 5Invoice the agency client
Completed missions are grouped by client to prepare the invoice or monthly statement, with documented extras and payment follow up.
Features built for tourist transport companies
Transport & fleet
Fleet management
Each vehicle has its own record: type, capacity, operational status and notes. A minibus in the garage is marked unavailable, so it can no longer be assigned to a mission by mistake.
TransfersAirport and hotel transfers
Plan arrivals and departures at Marrakech-Menara, Agadir or Fes-Saiss with flight numbers, hotels and riads. Each transfer is linked to a specific vehicle and driver.
Operations calendarVisual mission schedule
The calendar shows every mission for the day and the week by vehicle and by driver. You spot a timing conflict or a vehicle that is still free straight away.
Team & permissionsDrivers and roles
Record your drivers, their availability and their assignments. Dispatchers, accountants and management each get the access that matches their role in the company, and nothing they do not need.
Clients & CRMAgency clients
Travel agencies, DMCs and hotel clients each have a record with contacts, conditions and a history of completed missions, which helps with account management and handling complaints.
Invoices & paymentsInvoicing by client
Group an agency's completed missions for the period, add documented extras and issue a clear invoice. Payments received and amounts still outstanding remain visible.
Real-world case
Example: a busy Saturday in Marrakech with a last minute breakdown
Your Marrakech based transport company is handling Saturday arrivals and departures at Marrakech-Menara for four agencies, plus a 4x4 departure to Merzouga. On Friday evening a seventeen seat minibus breaks down and an incoming flight is announced two hours late.
With Siyaha Pro
- The minibus is set to unavailable and its Saturday missions appear without a vehicle in the schedule.
- The dispatcher reassigns those missions to another free vehicle and a rested driver.
- The delayed transfer time is updated and the driver sees the new time in the mission.
- The extra waiting time is noted on the mission so it can be invoiced to the agency at month end.
The result
No client is left waiting at the airport, agencies are served as planned and the delay surcharge is invoiced instead of forgotten.
Choosing software for tourist transport
A tourist transport company does not have the same needs as a travel agency. Your product is a mission carried out on time with the right vehicle and the right driver. The software should therefore be built around the schedule and the fleet, then link each mission to its client and its invoice.
The schedule comes first
Test the schedule view before anything else. Can you see all of tomorrow's missions on one screen, by vehicle and by driver? Is a timing conflict visible before you assign? If the dispatcher has to open ten records to understand the day, the tool will not hold up in peak season. The Siyaha Pro operations calendar shows missions, transfers, vehicles and drivers in one place.
A precisely described fleet
Real capacity, vehicle type, luggage space and operational status prevent you from sending a saloon car for six passengers with suitcases, or a coach into a narrow medina street. Check that the tool lets you take a vehicle out of the schedule temporarily for servicing or repair.
Drivers are a resource to protect
A driver returning from a three day circuit in the south should not leave again at dawn. Good software shows long missions under way and schedules that are too tight. This is a matter of safety as much as service quality.
Missions that turn into invoices
Most transport companies work for agencies and DMCs on monthly invoicing. Choose a tool that groups completed missions by client and keeps the extras noted along the way: waiting time, extra kilometres, an added passenger. That is often where part of your margin is won or lost.
Built for the field
A dispatcher rarely sits at a desk all day. Software that works from a phone lets you reassign a mission from the airport or the depot. Role based permissions limit what each person can see or change.
Room to grow into excursions and full transfers
Many transport companies end up selling transfers and excursions themselves. A tool that also covers bookings and tours saves you from changing systems the day your business expands.
Prepare the switch
Before the trial, gather the list of your vehicles, drivers and agency clients. Then enter one real week of missions: you will quickly see whether the schedule reflects the way you work.
To go further, read our guide to tourist transport software in Morocco and our article on managing excursions and transfers, then start the free trial with your own fleet.
Frequently asked questions
A question about your specific situation? Our team will answer.
Talk to our teamIs Siyaha Pro suitable for a small fleet of a few vehicles?
Yes. A company with three or four minibuses already benefits from a shared schedule, assignments without double bookings and invoicing by agency client. The same tools then support you as you add vehicles and drivers.
Can we manage subcontracted drivers or hired vehicles?
Yes. An external vehicle or driver can be recorded and assigned to missions like your own resources, while the partner transport company is tracked in the supplier base with its conditions.
How are flight time changes handled?
The time is changed in the transfer mission. The schedule updates, any conflict with another mission becomes visible, and the driver sees the new time in the mission details.
Do drivers have access to the software?
You can give them access limited to their role so they can view their missions. They do not see client rates or other departments' data, depending on the permissions you set.
How do we prepare an agency's monthly invoice?
Completed missions for that agency over the period are grouped with their recorded extras. You check the list, issue the invoice and then follow its payment from the client record.
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